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FAQ

What is Spikenite?

Spikenite is a club management platform which combines all aspects of running your club into a single website system. With your Spikenite website you can manage your coaches, players, parents, sponsors, club news, calendar, events, billing and much, much more.

What makes Spikenite special?

We are not just another website service. Spikenite was developed from the ground up based on the responses of real-world coaches and players. Our software has been designed for one purpose, and one purpose only: to grow your club. Period.

Who are the people behind Spikenite?

Please learn more about the Spikenite team by reading our company biography.

Does my Spikenite service require a contract?

No! You can cancel your Spikenite service at any time. There is no penalty or cancellation fee.

Does my Spikenite service require a set up fee?

No! Spikenite billing plans do not include any set up fees of any kind.

How does my Spikenite online billing work?

Your Spikenite website automatically integrates with PayPal, allowing you to charge your players, parents and sponsors one-time fees or set up recurring payment programs. PayPal handles all billing information, security, liability and currency exchange issues for you.

Does Spikenite impose transaction fees on my online billing?

No! The only transaction fees you pay are those imposed by PayPal; Spikenite does not impose any additional transaction fees.

Can I get my Spikenite website listed in search engines like Google, Yahoo! and Bing?

Yes! The Spikenite system was designed with built-in SEO optimization. Every single time you publish a bit of club news, a new event, or other public information, this data is automatically shared, complete with all relevant meta-data. The result? Your Spikenite website remains highly visible to search engines, RSS aggregators, and other automated services searching the web. The more you use your Spikenite website, the better your rank will become.

Will you help me run my Spikenite website?

Yes! The Spikenite staff is ready to provide help desk support to you 24 hours a day, 7 days a week. We will be happy to offer a guided tour of the system, answer any questions you may have, and help you set up your website however you want it.

Can my Spikenite website support custom domains?
(e.g. http://myclub.com)

Yes! Your Spikenite allows you to use as many custom domains as you want, and several of our billing plans offer custom domain names 100% free.

Can my Spikenite website support custom email?
(e.g. coach@myclub.com)

Yes! Your Spikenite website allows you to create POP3/IMAP and email forwarders, based on your custom domain names, according to the billing plan you have selected.

Can I cancel my Spikenite service without penalty?

Yes! You can cancel your Spikenite service at any time. There is no penalty or cancellation fee.

Can I switch my Spikenite billing plan?

Yes! You can change or upgrade your Spikenite service at any time, according to the changing needs of your club. There is no penalty or other fee.

Can I try Spikenite before I buy?

Yes! Spikenite offers a completely free, fully-functional 14-day trial. We don't even require a credit card- click here to start your free trial. Give us a chance and you will agree: Spikenite is the right service for your club. What are you waiting for? You have nothing to lose!
© Copyright 2017 Spikenite, all rights reserved
Question? Call us today!
(855) 76COACH
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